Frequently Asked Questions
Everything you need to know about NutriSource Pet Foods apparel and accessories.
How do I determine the correct size for my pet's apparel?
Please refer to our comprehensive Sizing Guide located on each product page. We recommend measuring your pet's neck girth, chest circumference, and back length to ensure a comfortable and secure fit.
What is your return policy for fashion items?
We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, items with visible pet hair cannot be refunded.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
Are your pet garments machine washable?
Most of our fashion line is machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and any specialized prints or embellishments.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
Do you offer eco-friendly or sustainable clothing options?
Yes, our 'Green Paw' collection features accessories and apparel made from recycled polyester and organic cotton to minimize our environmental footprint.